Frequently Asked Questions
Everything you need to know about leveling up your collection.
How long does shipping take for new board games?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their games in time for the weekend.
What is your return policy for opened products?
We accept returns on unopened, factory-sealed products within 30 days of purchase. Due to the nature of tabletop games, we cannot accept returns on items where the shrink wrap or seals have been broken.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Can I pre-order upcoming releases?
Absolutely! You can pre-order highly anticipated titles to ensure you receive a copy on launch day. Payment is collected at the time of the pre-order to secure your stock.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What should I do if my game arrives with missing components?
If your game is missing pieces or has damaged components, please contact our support team within 7 days of delivery. We will work with the publisher to get you the necessary replacements immediately.